Customer Service

 

Shipping Methods & Costs

We currently offer the following shipping methods:

 

Shipping Method

Carrier

Shipping Charge

Order Processing

Estimated Delivery

Ground

FedEx

FREE

Orders placed after 11 am ET will be processed the next business day (excluding holidays).

Delivery occurs 3 to 5 business days after processing.

Economy Second Day

FedEx

$18

Orders placed after 11 am ET will be processed the next business day (excluding holidays).

Delivery occurs 2 business days after processing.

Standard Overnight

FedEx

$25

Orders placed after 11 am ET will be processed the next business day (excluding holidays).

Delivery occurs the next business day.

Theory.com is happy to offer free two-day shipping to logged in ShopRunner customers.

Orders can only be shipped to addresses within the United States. We are unable to ship orders to international addresses, APO/FPO addresses, or P.O. boxes.  Orders shipping to Alaska and Hawaii are not eligible for Economy Second Day or Standard Overnight shipping.

For orders with pre-order items that require more than one shipment, the total shipping and tax charges for each shipment will be allocated proportionally to the cost of the items shipped. 

Orders are processed pending item availability and payment verification.  We will contact you via email if there are any issues with your order.