Theory offers complimentary standard alterations to Platinum and Gold MyTheory program members on the following merchandise purchased in a retail store and on

- Men's and Women's pants-hems, including cuffed bottoms
- Men's and Women's jackets-sleeves, at cuff only (not from shoulder)
- Skirts-straight hems

This offer is available on all items for Platinum tier members and full-price items for Gold tier members. Leather, suede, and beaded fabrics are excluded.  Alterations can only be processed and completed in retail stores.